Legal Notice

LUCID LOOM
c/o Car Happiness #21884
47 Albert-Einstein-Street
02977 Hoyerswerda
Germany

Email: info@lucidloom.shop
Website: www.lucidloom.shop

Owner: Eric Koschwald

VAT identification number: will be added later

Responsible for the content according to § 55 paragraph 2 RStV

Eric Koschwald
47 Albert-Einstein-Street
02977 Hoyerswerda
Germany

Online dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/ . You can find our email address above.

FAQ

Each item is individually made to order. Production time is usually 1-2 business days before shipping.

Yes. For orders outside the EU , import duties or taxes may apply, which will be levied by the customs authorities in your country . These costs are the responsibility of the customer .

Germany & EU: approx. 1–2 business days after production

International: approx. 4–8 business days (depending on shipping service provider and customs clearance)

Because we produce on demand , returns can only be accepted within 14 days for defective or incorrectly delivered items .

Personalized or custom-made products are not eligible for exchange, unless there is a defect .

PayPal, credit/debit cards, Klarna, Sofort, Apple Pay, Google Pay.

Currency conversion fees may apply outside the Eurozone.

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Legal Notice

Responsible for the content according to § 55 paragraph 2 RStV

Online dispute resolution

FAQ